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Excellent quality and amazing customer support. The diamond necklace looks perfect and she loves it.
Aside from quality product, we really appreciate the personal service we got from Raj.
I had a wonderful experience purchasing not one but two rings from Facinating Diamonds. Outstanding customer service,exceptional quality & workmanship.
Delivery was within two days as stated by them. Safe and secure transactions.
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I purchased a 40th anniversary ring for my wife from Fascinating Diamonds recently, and I want to say that I was truly surprised at the attention given by these folks through the process. I received two phone calls from I believe the owners to confirm just how I wanted the ring made and to update me on its progress, so helpful. Thank you so much, my wife loved the ring!
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I have the most beautiful wedding band from Fascinating Diamonds! It's a unique design with an emerald cut center diamond. It sparkles, and I am in love with it! Working with this company has been so delightful. They were in communication with us from the time the ring was ordered until it was delivered, and they were professional and extraordinarily helpful. Thank you all for your help! We'd shop with you all again without hesitation.
I am so very pleased with my 10 year anniversary Eternity ring! Fascinating Diamonds created my ring especially for me. It is absolutely stunning! I spoke directly with Roger and his customer service goes above and beyond. My ring arrived in a lighted box. It was such a delight to open the box and see the first glance of my celebratory ring.
I would definitely buy again from Fascinating Diamonds. In fact I have already created my wish list.
We were a little nervous to order wedding bands online, but after researching Fascinating Diamonds we felt more confident. Our bands are GORGEOUS, and the customer service was superior - we knew where our rings were every step of the process and our questions were answered quickly. I would highly recommend ordering from Fascinating Diamonds!
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I received my ring today, all I can say is O.M.G., this is the most beautiful piece of jewlery I own!! The ring sparkles and twinkles like a star...I could not be happier with my purchase. I'm going to hate to ever take it off!!! Thank you to Roger for always being responsive when I questions. Fascinating Diamonds forever.
Completely blown away at how beautiful the ring turned out. It was exactly what I was looking for and my fiancée absolutely loves it. At the time, I was definitely nervous for ordering something like this online and not being able to see it in person, but after chatting with Roger on the support chat, I felt better about going this route and I couldn’t be happier with the result. The prices on fascinating diamonds are way more reasonable than I could find elsewhere and their quality is top notch. I received the ring right on time, just before my planned Thanksgiving proposal. I will certainly be planning to get our wedding rings here as well. I highly recommend!
More than 100% satisfied with my engagement ring purchase! Not only is the ring stunning, the response and care from FD has made me feel respected and valued as a customer. One of the emeralds in the band inadvertently popped out and was lost. Fortunately, the ring has a lifetime warranty, and I was quickly assured the emerald would be replaced and the ring checked to be sure that the incident would not occur again in the future. Due to the care, promptness of replies, and overall quality that I have received through my experience with FD, I feel honored to recommend FD for such major and meaningful purchases. They are truly professional, trustworthy, and respectable, and I am indescribably grateful I chose to purchase my engagement ring from FD.
Customer service was really good. I live out of their state and was purchasing online. It's always nerve racking to spend that kind of money on the internet. They called me right away after my purchase and spoke with me one on one about what to expect and even let me delay the shipment so that it fit my timing perfectly to make sure it was a suprise. The ring is very delicate and has nice small details. So far the stones seem to be set in sturdy enough. It's as good as I could have asked for shopping online, not being able to see the ring upfront. My only very very minor complaint is that the side stones could be a little more substantial they are a little lack luster as far as presence. Everything else was just right though. I'd definitely buy from them again.
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I was pleasantly surprised by the exceptional customer service I received when making my first purchase from Fascinating Diamonds. Unlike other companies, they provided a phone number for direct contact rather than relying solely on email communication. When I called, they promptly answered my questions and kept me informed about the progress of creating my custom ring. When I received the ring, I was amazed by its beauty and the charming jewelry box that illuminated when opened. I was also impressed by the affordability of their jewelry. I will definitely recommend Fascinating Diamonds to my family and friends, as they offer great service, high-quality products, and attention to detail. I am grateful for their outstanding assistance.
I purchased an engagement ring from Fascinating Diamonds in October 2023. I went through their online catalog and found some interesting designs. I wanted to see them in person so I went to their office in NYC. Raj, the owner, was really helpful and knowledgeable about the diamonds. He not only showed me the demo pieces but also help me understand the specific diamond characteristics. They also had a lot of design options available in different metals like platinum and gold. This information helped me make a decision on what kind of diamond I want to buy. Since I was traveling to the US for a short duration, I took the delivery of the ring myself. When the ring arrived, Raj helped me check the authenticity using the GIA number provided on the certificate and the Diamond too. I would definitely recommend Raj and Fascinating Diamonds to my friends and family.
I received the very best customer service ever!!!! Roger was absolutely awesome. The diamond ring we purchased is beautiful and very well made. I will be a return client for many years and occasions. Just the best retail experience online!!!!
bought a beautiful lab grown diamond pendant for my wife for our 50th. wedding anniversary. it's perfect. loved the box, too. it lights up inside and really shows off the beautiful diamonds. she was impressed!
Top notch customer service from the first message to the last. Roger went above and beyond, making sure we got exactly what we wanted, and even made a few suggestions that would save us money without compromising. Always answered emails and the finished ring is gorgeous! You won't be sorry!
I have purchased rings for my wife for our 40th and 45th wedding anniversaries, and have always received the most professional, polite, and accommodating treatment one could ask for. They’ve always worked within my budget, and their prices have always been very fair. I’ll be returning for our 50th!
Already had the stone (heirloom), but Fascinating Diamonds was perfect through finding the right setting (with the perfect side stones). The specifications we exact and I even had to reach out to customer service a couple times (they were immediately responsive). I could not be more pleased with my experience! Will be going back for the wedding band.
I ordered an engagement ring and will be ordering a set of matching wedding bands from this company. I was very satisfied with every part of the experience. I would highly recommend them to anyone who is in the market for diamond jewelry.
Bought an anniversary band for my wife in December. It was beautiful! Given how busy the holiday season was I am gonna note that communication about delivery dates and those sorts of details was lacking but not be ****** critical. My order did arrive in good time- again considering how busy it was and it was as advertised. I would not hesitate to buy from Fascinating Diamands and ***** again!
They pay attention to the details, small or large. They caught me in the middle of the setting buying process and were able to locate me a diamond bigger and for the same price based off the measurements I asked them to set the mounting at. That tells me that each transaction isn't one, but its a personable experience with their watchable eye.
They reached out to me to let me know and I was shocked. I automatically assumed buying from an online retailer that you were just a number, but it seems that they keep track and look for opportunities for them to make the buying experience a memorable one.
I am beyond ecstatic with my engagement ring purchase, and plan on using them for any future purchases for jewelry such as necklaces and earrings.
Not only did I meet my budget but got a high quality diamond with a bigger dimension set in the perfect setting.
Highly recommend them and they reply back in a timely manner.
Note: Size 10 - 2.01 Carat
Roger is a master craftsman. EASILY the best bang for your buck on the market. I'm glad I did my research. Went to an independent jeweler to read the lab diamond number and it matched the certificate. Diamonds all tested positive. I'm referring everyone who asks to these guys
