Privacy Policy

What Information Is Collected?

We need you to know that the details you provide at Fascinating Diamonds® via phone or e-mail are collected and stored all your personal information carefully. For instance, when you place an order or sign-up with us, we assemble and store your personal information, so that we may provide you with the products and services ordered online or via phone. Such information may include your name, billing or shipping address, age, date of birth, gender, education level, occupation, email address, telephone and fax numbers, credit card information and other information regarding your interests and activities. You can choose not to provide a certain kind of information, but in that context, you may lose the accessibility to certain features and advantages provided by Fascinating Diamonds®. Information provided about you and your friends are collected and stored, may be used by Fascinating Diamonds® as described by our privacy policy.

Use of Cookies

Fascinating Diamonds® may collect data through cookies and other monitoring technologies to enhance your web browsing and shopping experience on our website. A cookie is a small file which resides on your computer, phone or any other devices, which allow us and our business partners to identify your device when you return to our service and record details about your usage of our services.

Vital Operations

Cookies are required for providing a comfortable browsing experience and are helpful in validating a visitor’s identity and retaining their login credentials. Cookies are also essential to enable your persistent shopping carts or wish lists easily without having to log in again by identifying the user's device.

Analytics and management

We use cookies to maintain specific information about the visitor(i.e. their browsing history and navigation patterns learning how customers use our website) and tailor a customized shopping experience for you by simplifying the procedure of processing an order. These cookies also collect data that are helpful to identify and obstruct any kind of fraud or abuse.

Marketing/Advertising

Cookies help us in developing and determining the effectiveness of our advertising campaigns as it keeps tracks of the advertisements seen by users and hence, it is useful for delivering ads and regulating their frequency as per your browsing habits. For example, if we release an ad campaign through an online advertising network, we may use cookies to estimate our audience size and how many users also visited our website. Also, we may retarget potential customers who visited our site by serving them advertisements or offers related to the ones they indicated an interest in when they visit other sites.

Social networking

Cookies allow visitors to activate the option to share our content through third-party social networking websites and also engage with us on the same.

You are always free to decline cookies if your browser allows you to do so although, the flip side is that by rejecting the use of cookies, you will not be able to enjoy certain important features that our site offers. Also, we still may be able to identify your web browser or device when you access our website even if you delete cookies. However, Some browsers provide a DNT, also known as the 'Do Not Track' function that sends a message to websites indicating that they do not track the user. But because there is no accepted procedure for how to respond to browser DNT requests, we do not presently respond to them.

Web Beacons

Web beacons (also known as pixel gifs or action tags) are small strings of code placed on a web page or within an email for the purpose of transferring information. We may use these web beacons to analyze website traffic and monitor the behavior as well as activities of the user visiting the website and identify the IP address, the time the web beacon was viewed and also the type of web browser used by the user.

Tracking images

The use of tracking images is done to embed it in the html code of our website or newsletter to track the user's IP address and analyze server logs and understand how many unique views our content is receiving and helps us in delivering relevant content to you.

Where Is Your Information Used?

All the personal information that we collect from our customers, helps us in improving our relevance to you and benefits in perking up your shopping experience with us. Your information also, helps us in providing you with:

• The products and services that you have ordered or requested from us.
• To confirm and track your order.
• Respond to your queries and requests.
• Identify your product and service preferences.
• Compare and review your personal information for errors.
• Omissions and accuracy.
• Prevent and detect fraud or abuse.
• Improve our website, service, product offerings, marketing and promotional efforts, and overall customer experience.
• Offer you personalized content through our website.
• Promise to abide by the applicable legal requirements, policies and procedures of Fascinating Diamonds®.
• Other uses with your consent.
• Understand our customer demographics, preferences, interests, and behavior.
• We may send you (either via email or other means) offerings of our products or services which may interest you or ask you to participate in activities such as special surveys. By sending us an email at [email protected] at any point in time, you can choose not to receive any non-transactional emails from us.

• We will not share your personal information in any case, except:

  • For the reason that you have provided it to us.
  • With your prior consent.
  • If it may be required by law so as to protect Fascinating Diamonds® or others from injury or loss.
  • With other persons or entities with whom we have contracts to provide services for our web site(s) or other business activities.

Security Measures

Fascinating Diamonds® is committed in the protection of the personally identifiable information that you share with us. We make use of a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. Every time we transfer any sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed 100% security and, consequently, we cannot give you an absolute guarantee or warrant the security of any information you disclose or transmit to us.

Access To Correction

Fascinating Diamonds® gives you access to your personal information that we have collected first hand from you and provides you with the facility to correct any errors in such information. For instructions on how to access and/or make corrections to your personal information please get in touch with us at 212.840.1811.

Additional Use of Your Information

When you visit our website, Fascinating Diamonds® collects your IP address to, help diagnose problems with its server, administer and tune the operation of its website, Analyse trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences patterns and interests.

Use by Children under the age of 10

Fascinating Diamonds® do not allow their services to be used by children under the age of 10. We do not knowingly collect any personal information from the children under 10 and also do not encourage such children to use our website. If it is brought to our attention that we have collected personal information from a child under 10, we assuredly delete that data from our database on an immediate basis.

Opt-out

Where authorized by applicable law, we would love to communicate with you on our marketing initiatives, but only if you wish to continue to hear from us..

We may send you (either via email or other means) offerings of our products or services which may interest you or ask you to participate in activities such as special surveys. By sending us an email at [email protected] at any point of time, you can choose to opt out of any non-transactional emails from us. To opt out of our telephonic promotions, you can inform us as to when we can call you or you can send us a postal request on the following address- 42 West 48th St. Suite 1603, New York, NY 10036. Further, to opt out of our postal mail promotions, kindly send us a postal request on the similar address stated above. Opting out of future communication with us does not affect in any way our communications with you via telephone or via emails related to your orders with us.

Where necessary by law, we take your prior opt-in consent at the time of data collection for the processing of (i) personal information for the purpose of marketing and also (ii) personal information regarded sensitive according to applicable law.